Effective Communication Training
Effective communication is a core skill for all. It is essential to facilitate a positive and proactive service.
Our effective communication course looks into the key principles of communication. Additionally, it supports staff to gain an understanding of the impact of poor communication.
Key principles of effective communication
The importance of effective communication
The possible impact of poor communication
Verbal and non-verbal communication
Listening and responding effectively
Attitudes and approaches to difficult situations
In addition to the above content, our Effective Communication course will answer questions such as:
- How can we provide person centred communication?
- What communication strategies are there?
- What is alternative and augmentative communication?
Who is this course for?
Our Effective Communication training is suitable for experienced staff and those new to care.
How long is the training session?
We advise for half a day of training for this course. Though we can provide a bespoke full day session. Alternatively, we can also combine two courses over one day.
How many staff can attend?
We typically have no more than 15 learners join us for this course. However, we can provide two sessions to staff teams over one day.
When will I receive my certificates?
Certificates are sent on receipt of payment. They are sent electronically to the individual who made the booking, unless instructed. Certificates are valid for 1 year, unless otherwise stated.
Wanting to book this course? Click ‘How to Book’ for information on booking. Alternatively, click contact us and you’ll be directed to our ‘contact form’.
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Autism Awareness
Or check out our full course list by clicking ‘our courses’.